Banglabd Privacy Policy — Your Data, Our Responsibility

Banglabd (banglabd.biz) takes your privacy seriously. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the steps we take to keep it safe.

By using the Banglabd website or mobile app, you are considered to have agreed to this Privacy Policy. If you do not agree with any part of it, please refrain from using our services.

This policy is written in Bengali for communication with our users. However, in the event of any legal dispute, the original English version shall prevail.

Banglabd collects two types of data — information you provide directly, and information collected automatically.

Information You Provide Directly:

Automatically Collected Information:

• IP Address and Device Information (for security purposes)
• Browser Type and Operating System
• Pages visited and time spent on site (for service improvement)
• Betting History & Transaction Records

Banglabd uses your information only for the purposes listed below. If we ever need to use it for anything else, we will seek your separate consent.

• Account Management: For login, password reset, and identity verification purposes.
• Payment Processing: To securely process deposits and withdrawals.
• Fraud Prevention: To detect unusual activity and keep your account secure.
• Customer Support: To help resolve your issues.
• Bonuses & Promotions: To send you relevant offers based on your preferences (only if you have opted in).
• Legal Obligations: To meet regulatory authority requirements.
• Platform Improvement: To analyze and improve service quality.

Banglabd does not share your information with third parties — that is our core principle. However, data may be shared in the following limited circumstances:

• Payment Processors: Only the minimum required information is shared with payment gateways such as bKash, Nagad, and Rocket to complete transactions.
• Legal Requirements: We are legally required to disclose information in response to court orders or government investigations.
• Technology Partners: For server hosting and security services — all bound by strict confidentiality agreements with us.
• Change of Ownership: In the event of a company merger or acquisition, data may be transferred, but this policy will remain in effect.

Outside of the cases listed above, your information will not be shared without your written consent.

Banglabd uses cookies on its website and app. Cookies are small files saved to your device that help improve your browsing experience.

Types of Cookies We Use:

• Essential Cookies: To maintain your login session — disabling these will prevent the site from functioning.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand which pages are most visited — data is stored anonymously.
• Security Cookies: To detect fraudulent login attempts.

You can clear or disable cookies through your browser settings. However, disabling essential cookies may cause issues with login and transactions.

Your data is never held longer than necessary. However, certain information must be retained for a specified period due to legal obligations.

• Account Information: For as long as your account remains active. Deleted 30 days after a closure request is submitted.
• Transaction Records: 5 years — as required by financial regulatory authorities.
• KYC Documents: 3 years after account closure.
• Support Chat Logs: 2 years — retained for dispute resolution.
• Login Logs: 90 days — retained for security purposes.

After the retention period, data is securely deleted or anonymized.

You have full control over your personal data. Here is what you can do:

Banglabd follows the highest industry standards to protect your data. Our security layers include:

• 256-bit SSL Encryption: All data transfers on the site and app are encrypted.
• Two-Factor Authentication (2FA): OTP-based login to prevent unauthorized account access.
• Regular Security Audits: Regular system audits conducted by third-party experts.
• Data Center Security: Data stored in ISO-certified data centers.
• Access Controls: Staff can only access the information necessary to perform their duties.
• Incident Response: In the event of a data breach, affected members will be notified within 72 hours.

Banglabd's services are strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is conducted at the time of registration.
• Age is verified through ID during the KYC process.
• Any account found to belong to a minor is immediately closed and all associated data is permanently deleted.

If you believe a minor is using Banglabd, please report it to support@banglabd.biz.

Banglabd may update this Privacy Policy at any time. You will be notified in advance of any significant changes.

• You will be notified of any changes via SMS to your registered mobile number or through an in-app notification.
• Continued use of our services after any changes takes effect constitutes acceptance of the updated policy.
• Always check the "Last Updated" date at the top of this page.

Communication: For any privacy-related questions or concerns: support@banglabd.biz — We aim to respond within 48 hours.